WebTrac is our online registration system. This system will allow you to register online for programs, reserve a facility, and much more. If you already have a username and password, click below to log in to your account.
Login to Your WebTrac Account Create a New Account
Getting Started with WebTrac
If you only wish to view program activities, you may view WebTrac as a guest.
To enroll in programs or book a reservation, you’ll need to create an online account in WebTrac to receive a username and password.
If you have any questions, please contact us at ocparks@miottawa.org.
FAQ and Instructions
Do I have to create an account to sign up for a program?
- Yes, follow the instructions below:
- Visit the create a new household page
- Enter all the required information highlighted in red. This is the primary member on the account.
- If you would like to add additional family members, click Add New Member at the bottom of the screen.
- Enter all the required information highlighted in red.
- After all family members have been added, click I’m not a robot.
- Click Save.
- You will receive an email to verify your account.
Are my transactions secure?
Yes. WebTrac uses a secure server with industry-standard encryption to process all transactions.
How do I verify my email address after creating an account?
- Log in to the email you used to create your account.
- Upon creating the account, each email provided will promptly receive a verification email containing a call-to-action button to confirm the email address.
- Clicking the “Verify” button or link in the email will mark the email address in RecTrac as “Verified”.
- After verification, you will be directed to a page where you can opt to “Subscribe” for upcoming communications from Ottawa County Parks & Recreation, such as cancellations, program updates, reservation reminders, and more. Opting in is necessary to receive future communications.
How do I get a username and password?
You must create an account in WebTrac.
What if I have forgotten my username/password?
I can’t find the activity I am looking for. What do I do?
- Visit the homepage.
- Click Search in the top navigation and then Activity Search
- Type a keyword from the program title (i.e., type “Birding” to find the “Winter Birding Field Trip” program.)
- Click Search to filter your results.
How do I prove I am an Ottawa County resident?
Addresses are linked to the County’s GIS system. Enter your mailing address one character at a time. As you enter more information, the address will begin to auto-populate. Once your address appears, select it from the list.
Why do I have to enter my birth date information?
WebTrac calculates age using birthdate information. In order to register for activities that have an age requirement, birthdate information is required to be listed on the member’s record.
What will happen to my PerfectMind account?
Your previous account with us in PerfectMind will be closed and any associated information will be deleted.